Studio Policies

Please read prior to your first session

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Studio Policies

  • Class fees and all sales are non refundable.
  • Payment is due prior to the client’s class or session.
  • Please make payment online via the Mindbody portal, or checks payable to “Uncommon Age.”
  • A signed consent form must be filled out prior to class participation.
  • Class packages cannot be extended.
  • Any packages purchased, including group classes, small group training, private or duet training, are non transferable.
  • Please advise the instructor before class of any significant health problems or if you are pregnant.
  • Check the Uncommon Age Class Schedule for any news or class cancellations.
  • Classes may be cancelled due to school closings or illness of instructor. Cancellation will be announced in a timely manner (except in case of emergency.)
  • You will be charged for a scheduled and missed training session which includes large group class, small group training, and private sessions unless 24 hour notice of cancellation is given.
  • Uncommon Age is not responsible for lost or stolen items.
  • Indoor footwear is required! We suggest grip toe socks or indoor shoes for rowing.

Large Group Classes

  • Missed classes must be made up within the time period of the package purchased:
    • 10 pack classes expire within 4 months from time of purchase.
    • 20 pack classes expire within 6 months from time of purchase.
  • Class will be cancelled if no one is signed up 2 hours before class start time.
  • Large Group Classes expire either 4 or 6 months after the first use, and all other packages expire one year from first use. This includes Small Group Training, Duet and Private Training packages.
  • Drop in fees: $20 for one large group class.
  • A class may be cancelled if less than 4 people attend on a regular basis.
  • Visitors are welcome in a large group class for a one time only free of charge. If they wish to participate, they must receive permission from the instructor and fill out the consent form.

Small Group Training

  • Drop in fees: $37 for one Pilates small group class. $52.50 for one GYROTONIC® small group class.
  • A class may be cancelled if less than 2 people attend on a regular basis.

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